TSBC needed an I.T. provider who could deliver 100% uptime for their content servers and remove the responsibility for I.T. support and server management from their internal team.

"We needed a capable and trusted provider that could deliver a solution across our several locations and time zones. We found that in The IT Team"

The call centre staff are brilliant – we find them very responsive and you can always get someone. They either talk us through how to fix the issue or jump into our machines and fix it then we're back underway working again.

The IT Team are almost invisible. They’ve made everything transparent, seamless and simple

On recommendation, we got the I.T. Team on board to initially manage our migration to Office 365. Their costings and process fitted our business needs, plus their friendly, family-centred orientation aligns well with our business values.

I have talked this through with other organisations and we know we couldn’t get this level of service by paying someone to work for us full time.

The I.T. team took over our IT support smoothly and effectively from the beginning. They are skilled at solving problems, and they provide Strategic Annual IT Roadmaps that are clear and have directions to help the agency reach our technology goals.

He Waka Tapu prides itself on being forward thinking, flexible and ‘making the waka go faster’. They are attributes the NGO looks for in its IT service provider too, IT Project Manager Gordon Sutherland says.

CCT needed an IT company that was up to speed with the pace of technological change, and who would continue to keep them up to date as technology evolves.

Before the IT team we were pretty manual. We’re now quite integrated and the whole company is on the same server base and we’re all linked so it’s sort of like a live system for us. We were a million miles away from that before the IT team.

Our budgets are also getting tighter all the time, so having a predictable monthly cost for IT makes a huge difference to us.

the I.T. team took Giesen from a “pretty manual” process, to being well integrated in terms of their IT systems and communications, and fully supporting a mobile workforce.