With their knowledge we have moved to running a modern-day office, secure in the knowledge that they have our backs to protect our sensitive information.
Gordon Sutherland, He Waka Tapu
Sue Wilkinson2024-02-09T00:50:56+00:00With regards to infrastructure and IT services, we, He Waka Tapu, are probably one of the leaders, or close to, and that would definitely be thanks to the I.T. team for putting things in front of us so we are always improving.
Nick J – Primary Engineer and SOC
Michelle Sullivan2023-11-08T01:27:24+00:00Meet Nick, our versatile Primary Engineer and Senior member of our Security Operations Centre (SOC) team. Starting his journey from the Service Desk, Nick's impressive career progression within our organisation is a testament to his passion and dedication to technology. Read more about Nick and his role.
Ben – Senior Client Success Manager
Sue Wilkinson2023-11-02T21:38:36+00:00Meet Ben, our Senior Client Success Manager who has worn many hats in the tech world. Starting his journey as a Field Tech and Primary Engineer, Ben’s technical expertise was honed at Dove Electronics before he joined us in 2014. Read more about Ben and his role.
Jayde – NDU Specialist
Sue Wilkinson2023-11-08T01:17:28+00:00Jayde, who hails from South Africa, joined our team back in 2018 as a Service Desk Technician and has been an integral part of our company ever since. Jayde has had the opportunity to wear many hats, from working on the Service Desk, Triage, and is now a valuable member of NDU team (New and Departing Users). Read more about Jade and her role.
Lucy Rees: Internal Support
siteadmin2023-11-02T21:36:13+00:00Christchurch based I.T. team member Lucy has made herself an indispensable part of the company since coming onboard four years ago. Her background is not the stereotypical ICT training - she has a Bachelor of Arts degree in stats and political science. Read more about Lucy and her role.
Allan Barclay: Customer Triage
siteadmin2023-11-02T21:02:59+00:00Allan is the first port of call for client phone calls and emails to the I.T. team’s support number (and ticketing system). He handles incoming customer issues, works out the most likely cause and then directs each issue to the person on the team who has availability and the skillset required to address it. Read more about Allan and his role.
AJ: System Engineer
siteadmin2023-11-02T21:01:34+00:00For AJ, joining the I.T. team was a move into a less isolated environment where he’s able to exchange knowledge, experience and plenty of laughs with his teammates on a daily basis. Get to know AJ.
Hamish McIntyre, Foot Science International
Karen Brown2019-03-27T02:45:50+00:00What impressed me most about the I.T. Team was how quickly and seamlessly they transitioned our old system to the cloud.
DB SCHENKER
siteadmin2019-07-11T02:34:58+00:00The I.T. Team have always provided a good service. There’s still a lot of work to do to migrate our systems and they are the hands, eyes and ears of the DB Schenker staff in assisting us with this.
Foot Science International
Karen Brown2019-03-27T03:21:12+00:00The new structure is more secure and cost-effective than our old IT system and it’s far easier to scale for business growth.
Gen Senior, TSBC
siteadmin2018-09-11T02:15:39+00:00Our clients need 100% uptime. I just want to be able to delegate that work and then forget it. By partnering with the I.T. team it allows us to have a much better organised business..