IT Solutions for New Zealand Retailers | NZ Tech Experts | The I.T. Team

Keeping Retail Operations Running Smoothly

We support retail businesses across NZ — including storefront retailers, franchise groups, and multi-site operations.

In retail, there's no time for outages. Downtime hits your sales, your staff, and your customer experience. And with growing cyber risks, it’s never been more important to have technology that just works.

That’s where we come in.

We Get It Because We Work With Teams Like Yours

We understand the pressure on head office to keep everything running smoothly. When something breaks in-store, it’s your team that hears about it first. That’s why we focus on reliable, secure, and responsive IT support — built to match the speed of retail and the expectations your stores place on you.

How We Help

We provide managed IT services for retail teams who don’t have time for tech dramas. Whether you're a smaller retailer looking for end-to-end IT support, or a larger organisation needing a flexible partner to deliver specific services like Level 1 support, onsite assistance, or cybersecurity — we fit in where you need us most.

We also help retailers get the most from Microsoft 365, and explore smart tools like AI to streamline operations, reduce admin, and make better use of existing systems.

Local. Responsive. Proven in Retail

We’re a New Zealand-owned technology provider with over 14 years’ experience delivering IT support to retail businesses right across the country. Whether you trade online, or have one store or twenty, we’ve got the reach and responsiveness to support your team wherever they are.

You can count on us to keep your retail business connected, secure, and moving forward with no unnecessary complexity.

Let’s talk about what the right support could look like for your team.

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Microsoft Loop – One Year On
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Microsoft Loop – One Year On
A year ago, we took a first look at Microsoft Loop – exploring its features, integrations, and the big promises it made around transforming collaboration. Fast forward to now, and it’s time to see how things have really played out.
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We Tried Microsoft AI Agents, So You Don’t Have To
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We Tried Microsoft AI Agents, So You Don’t Have To
You’ve probably heard of Microsoft Copilot, and opinions in our team are mixed. But what about Microsoft AI Agents? Unlike Copilot, these AI-powered assistants can be built and deployed directly within Microsoft 365 to automate repetitive tasks. That got us wondering how well they perform in real-world use.
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We Tried ChatGPT Sora, So You Don’t Have To
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We Tried ChatGPT Sora, So You Don’t Have To
AI-generated video has been the stuff of sci-fi dreams for years, and OpenAI just dropped its latest attempt at making it a reality: Sora. Naturally, we had to try it out.
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Microsoft's New Zealand Data Centre: What It Means for New Zealand Organisations
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Microsoft's New Zealand Data Centre: What It Means for New Zealand Organisations
In December 2024, Microsoft launched its first New Zealand-based hyperscale data centre in Auckland, the first of its kind on this side of the Tasman. This marks a significant investment in local cloud infrastructure, but what does it mean for Kiwi organisations?
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Why should I trust your analysis?
We utilise a tool that bases its audit on the CIS Controls Framework, an industry-standard measurement for security. We've carefully selected the metrics we believe are most practical, ensuring the report is both useful and aligned with industry-leading standards. The process is automated, making the analysis objective.
What happens after I receive the report?
You can review the findings at your convenience. If you need further assistance or want to explore potential improvements, our team is available to support you.
Can I speak to someone before getting the report?
Absolutely! If you’d like to discuss your Microsoft 365 environment or the report before we generate it, simply tick the request a call option on the form.
Is there a minimum or maximum number of users required for the report?
Yes, a minimum of five users is required. If your user count exceeds 200, please request a call with our team.
How long does it take to receive the report?
Once you submit the form, we will provide you a link to grant access. Once this is granted, you’ll receive your report within hours.
Who conducts the analysis?
Our team of professionals, with extensive experience in Microsoft 365 security, conducts the analysis and customises the report specifically for your environment.
What do you need access to in order to complete the report?
We require access from someone with administrator privileges to proceed with the report. Please be aware that we do not have direct access to your environment; our process is conducted at arm's length to ensure the security and integrity of your data.
Is there any cost or commitment required?
No, the Posture Report is completely free, with no cost or commitment required.
How do I get the Posture Report?
Simply fill out the short form on our website, and our team will review your Microsoft tenancy. You'll receive your report within hours once it's been generated.
What is the Posture Report?
The Posture Report is a detailed assessment of your Microsoft 365 environment's security and compliance status. It provides a clear security score and identifies any gaps in compliance with best-in-class security standards.