Meet Ben, our Senior Client Success Manager who has worn many hats in the tech world. Starting his journey as a Field Tech and Primary Engineer, Ben’s technical expertise was honed at Dove Electronics before he joined us in 2014. He’s not just about business; Ben is passionate about efficiency-boosting tools like Loop and Teams, networking solutions, and security.
Beyond the office, you’ll find him conquering mountain biking trails and enjoying the great outdoors with his young family. With a decade of experience and a dedication to client success, Ben manages key accounts, bringing his technical know-how to ensure exceptional service that goes the extra mile for our clients. Connect with Ben and discover how his expertise can elevate your business.
Quote: “A shared passion for technology mixed with exceptional team work makes the I.T. team a great place to work”
Other profiles
Nick J – Primary Engineer and SOC
Meet Nick, our versatile Primary Engineer and Senior member of our Security Operations Centre (SOC) team. Starting his journey from the Service Desk, Nick's impressive career progression within our organisation is a testament to his passion and dedication to technology. Read more about Nick and his role.
Ben – Senior Client Success Manager
Meet Ben, our Senior Client Success Manager who has worn many hats in the tech world. Starting his journey as a Field Tech and Primary Engineer, Ben’s technical expertise was honed at Dove Electronics before he joined us in 2014. Read more about Ben and his role.
Jayde – NDU Specialist
Jayde, who hails from South Africa, joined our team back in 2018 as a Service Desk Technician and has been an integral part of our company ever since. Jayde has had the opportunity to wear many hats, from working on the Service Desk, Triage, and is now a valuable member of NDU team (New and Departing Users). Read more about Jade and her role.
Lucy Rees: Internal Support
Christchurch based I.T. team member Lucy has made herself an indispensable part of the company since coming onboard four years ago. Her background is not the stereotypical ICT training - she has a Bachelor of Arts degree in stats and political science. Read more about Lucy and her role.
Allan Barclay: Customer Triage
Allan is the first port of call for client phone calls and emails to the I.T. team’s support number (and ticketing system). He handles incoming customer issues, works out the most likely cause and then directs each issue to the person on the team who has availability and the skillset required to address it. Read more about Allan and his role.
AJ: System Engineer
For AJ, joining the I.T. team was a move into a less isolated environment where he’s able to exchange knowledge, experience and plenty of laughs with his teammates on a daily basis. Get to know AJ.