2023-11-08T01:17:28+00:00

Jayde – NDU Specialist

Jayde, who hails from South Africa, joined our team back in 2018 as a Service Desk Technician and has been an integral part of our company ever since. Jayde has had the opportunity to wear many hats, from working on the Service Desk, Triage, and is now a valuable member of NDU team (New and Departing Users). Read more about Jade and her role.

2023-11-02T21:02:59+00:00

Allan Barclay: Customer Triage

Allan is the first port of call for client phone calls and emails to the I.T. team’s support number (and ticketing system). He handles incoming customer issues, works out the most likely cause and then directs each issue to the person on the team who has availability and the skillset required to address it. Read more about Allan and his role.

2023-11-02T21:01:34+00:00

AJ: System Engineer

For AJ, joining the I.T. team was a move into a less isolated environment where he’s able to exchange knowledge, experience and plenty of laughs with his teammates on a daily basis. Get to know AJ.