Auckland based field technician Pankaj is thriving within the IT team environment – his first full time position after completing a degree in Information and Communication Technology at Ara Polytech in Christchurch.
“I've never worked in a business like this before where I really look forward to going to work every day. In fact I start often at 6am simply because I want to be here and enjoy having a little quiet time to get through my work before the rest of the team arrives.”
Christchurch based I.T. team member Lucy has made herself an indispensable part of the company since coming onboard four years ago.
Her background is not the stereotypical ICT training - she has a Bachelor of Arts degree in stats and political science. Read more about Lucy and her role.
“Every day is different, the people I work with are great and the environment here is interesting, challenging and fun to be part of. I really appreciate the fact that as a company our values mean that everyone’s opinion is heard and we all have a chance to have our say on a regular basis.”
Allan is the first port of call for client phone calls and emails to the I.T. team’s support number (and ticketing system).
He handles incoming customer issues, works out the most likely cause and then directs each issue to the person on the team who has availability and the skillset required to address it. Read more about Allan and his role.