I.T. Support

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I.T. Support 2018-02-01T23:24:22+00:00

Working with the I.T. team gives you the option of our monthly managed services contract, or a customised I.T. support arrangement

Our monthly managed I.T. services offering is designed to deliver predictable monthly costs for all your I.T. services, taking a proactive approach to all of your technology, network and internet requirements.

Clients choose our managed services offering because it gives them confidence everything technology related is covered.

If a regular monthly contract is not a good fit for your organisation – perhaps you just need one off support for a specific project for example, we are also happy to provide a custom solution that works for you.

Our Managed I.T. Services offering includes:

  • A friendly and efficient service desk team for remote and phone support, and field engineers for on-site tasks.
  • Support regulated by an SLA framework, adressing any issues swiftly and efficiently.
  • A truly proactive approach to your IT, using our suite of tools to monitor and manage your system to ensure more uptime and more productivity for your team.
  • A policy of continuous improvement ensuring technologies and innovations that will increase your efficiency are brought to your attention.
  • A dedicated Account Manager to meet with you, ensure we are meeting expectations, facilitate any alterations, track projects, and help you plan for the future.
  • We are committed to listening to our clients, clearly communicate any concerns and proactively suggest best solutions before potential problems become real.

Talk to us today about how you and your staff can benefit from a partnership with the I.T. team.

Christchurch, Canterbury 8013
Dunedin, Otago 9012