Working with the I.T. team gives you the option of our monthly managed services contract, or a customised I.T. support arrangement
Our monthly managed I.T. services offering is designed to deliver predictable monthly costs for all your I.T. services, taking a proactive approach to all of your technology, network and internet requirements.
Clients choose our managed services offering because it gives them confidence everything technology related is covered.
If a regular monthly contract is not a good fit for your organisation – perhaps you just need one off support for a specific project for example, we are also happy to provide a custom solution that works for you.
Our Managed I.T. Services offering includes:
- A friendly and efficient service desk team for remote and phone support, and field engineers for on-site tasks.
- Support regulated by an SLA framework, adressing any issues swiftly and efficiently.
- A truly proactive approach to your IT, using our suite of tools to monitor and manage your system to ensure more uptime and more productivity for your team.
- A policy of continuous improvement ensuring technologies and innovations that will increase your efficiency are brought to your attention.
- A dedicated Account Manager to meet with you, ensure we are meeting expectations, facilitate any alterations, track projects, and help you plan for the future.
- We are committed to listening to our clients, clearly communicate any concerns and proactively suggest best solutions before potential problems become real.