Meet Nick, our versatile Primary Engineer and Senior member of our Security Operations Centre (SOC) team. Starting his journey from the Service Desk, Nick's impressive career progression within our organisation is a testament to his passion and dedication to technology. Read more about Nick and his role.
Meet Ben, our Senior Client Success Manager who has worn many hats in the tech world. Starting his journey as a Field Tech and Primary Engineer, Ben’s technical expertise was honed at Dove Electronics before he joined us in 2014. Read more about Ben and his role.
Jayde, who hails from South Africa, joined our team back in 2018 as a Service Desk Technician and has been an integral part of our company ever since. Jayde has had the opportunity to wear many hats, from working on the Service Desk, Triage, and is now a valuable member of NDU team (New and Departing Users). Read more about Jade and her role.
Christchurch based I.T. team member Lucy has made herself an indispensable part of the company since coming onboard four years ago. Her background is not the stereotypical ICT training - she has a Bachelor of Arts degree in stats and political science. Read more about Lucy and her role.
Allan is the first port of call for client phone calls and emails to the I.T. team’s support number (and ticketing system). He handles incoming customer issues, works out the most likely cause and then directs each issue to the person on the team who has availability and the skillset required to address it. Read more about Allan and his role.